Below is an example configuration of how to configure a Linksys SPA 932 sidecar using XML. Continue reading
Below is an example configuration to get WIFI working on a Linksys SPA5xx phone that supports wireless using auto provisioning. Continue reading
We have several customers (ourselves included) using Linksys SPA VOIP Phones. The only major issue with these phones is how they deal with Anonymous calls. When an anonymous call comes through even if a Caller Name is set they won’t show it and instead just display Anonymous Call. We often use the Caller Name to display what queue the call is coming from or in one case a Virtual Receptionist setup what customer the callee has called.
We recently deployed Freeswitch as our phone system. We are using mod_callcenter to manage our call queues. I wrote the below php script to send out an SMS alert if a call is sitting in a queue and there are no agents logged in. We are using Clickatell as our SMS gateway however you just need to modify the sendnotification function to a different provider. Just change the globals variables at the top to make it work for your setup
By default Freeswitch logs to the log file log/freeswitch.log under the Freeswitch directory (e.g. /usr/local/freeswitch/log/freeswitch.log). The log parameters are controlled by the mod_logfile module. I wanted to move the log file to be with all the other logs in /var/log/ these are the steps:
Configuring Call Queues with mod_callcenter in freeswitch isn’t difficult but can be a tad confusing. For this I am setting up queues support, sales and reception. The users 101, 102 and 103 will be members of those queues.
We are currently in the process or rolling out a new phone system. However we were having issues that if the other party hung up then the phone you called from would recognise the hangup and display that the call was terminated however would leave the line open then start beeping after about 10 seconds. While a minor issue it was annoying for using the soft keys to log into queues as you would have to press 2 buttons (1 to log in then 1 to hang up).
After a bit of research I found forums.digium.com/viewtopic.php?f=1&t=15122 Dimitripietro’s solution works however if you do that then if a call fails then it just silently hangs up. I then found a solution that appears to work with no ill effects at http://asteriskfaqs.org/2010/11/24/asterisk-users/spa942-on-speaker-phone-does-not-hang-up.html (first comment from Peder)
- Log into the web interface
- Set the interface to advanced admin
- In the region tabs change the Reorder Delay to 255
NOTE: You can now install Freeswitch on Centos using yum: http://wiki.freeswitch.org/wiki/Installation_Guide#CentOS
We are currently working to replace our current phone system. After tossing up between Asterisk and Freeswitch we decided to go with Freeswitch mainly for its stability and performance over Asterisk. We are running it on Centos 6. Below are the steps required to get it up and running.